Shipping FAQ

Shipping FAQs

Shopdolcecabo.com ships via USPS out of Los Angeles, CA

Shipping rates to Canada are available at checkout

All orders require 1-3 processing days before shipping.  If ordered on the weekend, please allow an additional 2 business days for processing.  These delivery days and timelines are estimates only. Dolce Cabo is not responsible for acts of nature, mankind or otherwise that may impede or slow down delivery times.

 

Business Days

Monday - Friday, excluding federal holidays within the United States. Our orders are shipped and delivered on business days (Monday through Friday, excluding major holidays). Our standard shipping carrier is USPS and we ask that you anticipate 3-5 business days for standard shipping. Please select the shipping option that best suits your delivery needs during "Checkout."

 

Out of Stock Items

We apologize for the inconvenience this may cause. If your item is out of stock we will contact you to discuss how you would like the order handled.

 

Order Cancellation and Changes

We do not normally accept order cancellations or changes once an order has been processed. If you have a question about your order, please contact us at  info@shopdolcecabo.com

 

Order Tracking

When your order is shipped from our warehouse, we will send you an email to confirm your shipment - this email will include a tracking number and link to enable you to track your package.

 

Exchanges

If you are unhappy with your purchase contact us directly through email - info@shopdolcecabo.com.  We will be able to accommodate an exchange if you meet our return policy terms. As per company policy, we do not provide return labels for exchanges.

Our ship to address is:

Dolce Cabo
777 E 15th St.
Los Angeles, CA 90021

 

Holiday Shipping

Get your gifts in time!  To receive your gifts by December 24th, 2017.  Please place your orders by the below dates.

  • Flat Rate (Ground) - December 14, 2017 by 12:00pm PST
  • 2 Day Air - December 19, 2017 by 12:00pm PST
  • Next Day Air - December 21, 2017 by 9:00am PST

 

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